Wednesday, June 14, 2017

Service Alert

June 14,2017

Dear Tax Air Customer,
We are experiencing phone and fax issues with our 800-242-6565 and 888-304-5134 numbers.
At this time we request that you please email for all communication purposes.
We are working on the issue and apologize for the inconvenience.
We will send an update as soon as our the problem has been corrected.
Thank you,
Tax Airfreight Inc

Thursday, January 26, 2017

O'Hare (ORD) Airport Area Lockout Schedule

January 24, 2017

Dear Valued Customer,

Effective Monday, January 30, 2017 the following changes will be implemented to our standard O'Hare (ORD) Airport Area lockout schedule:

  • Monday through Friday: Documents must be received by 14:00 (CST)
  • Freight must be ready by 15:00 (CST) with a 2 hour window

If you have any questions regarding these changes please contact your Business Development Manager or our Customer Care department at 800-242-6565.

Thank you for your continued business and cooperation.

Tuesday, January 17, 2017

Service Alert

January 17,2017

To our Valued Customers,

Due to severe winter weather and hazardous road conditions the following services have been impacted.

  • Minneapolis (MSP)Line haul service - Inbound and Outbound

We apologize for any inconvenience and appreciate your patience as we manage through these conditions. Tax-Air is committed to the safety of our employees.

If you have any questions about a shipment, please contact your local terminal, Business Development Manager or Corporate Customer Care at 800-242-6565 option 2.