Friday, March 13, 2020

Coronavirus (COVID-19) Update

To our valued customers,

In light of the current concerns around the coronavirus outbreak, we would like to provide some insight into the precautions we have in place to address potential situations such as this in order to maintain our service levels.

Thus far, while inbound overseas shipments have declined, we have not seen any significant disruption within the domestic shipping patterns. Tax-Air has a Business Continuity Plan that has long been in place to guide our operations in the event we experience an a-typical business interruption.  This plan is designed to help us ensure we maintain our high service levels for our customers, despite any signification business changes.

In addition, we have implemented some short-term precautions to help raise awareness and protect our employees from illness:

  1. We are actively monitoring the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local public health departments for recommendations and best practices.
  2. We have limited travel for our employees unless it is critical to business needs.
  3. We have limited the size of internal meetings and require remote access to be provided to all participants.
  4. We have worked with building management in all of our facilities to increase cleaning and disinfection activities.

We will continue to monitor the development of this situation. Rest assured we continue to maintain best practices to control the potential outbreak of illness for our employees and guests visiting our facilities, as we do at all times of the year.